We’re here to help.
Answers about our games, our policies and how we keep your account and forms safe — plus a direct line to a real person.
Our games
All 31 games are built and hosted by us and loaded directly from our own servers — see them all on Our Games.
Our policies
Read our Terms, Privacy Policy and Cookie Policy in full.
Your login details
Stored in a protected server file, hashed where it matters, and never exposed in a table, query or public page.
Common questions
Is Ware Housesa real-money gambling?
No. Ware Housesa is a free social games site. There is nothing to buy, no real-money prizes and no cash-outs. Virtual coins have no cash value and can't be sold, transferred or exchanged.
Are the games really made by Ware Housesa?
Yes. Every game in our catalogue is designed, built and hosted by us on our own servers, then loaded on each game page — nothing is licensed from an outside slots provider.
Is my account information safe?
Your account is stored in a single protected file on our server that can't be opened from the web, and is never shown in a public database table or an exposed query. Passwords are scrambled (hashed) before they're ever saved, so even we can't read them back.
Are the sign-in and sign-up forms safe?
Yes. Every form on Ware Housesa — sign up, sign in, contact and Support — is processed by our own server-side code. Nothing is handled by a third-party form service, and no submission is ever written into a visible table.
What happens to a message I send through a form?
It's emailed straight to our support inbox and a short, protected copy is kept in a server log so we can confirm it arrived and reply. It is never made public.
How do I get more coins?
Collect your daily bonus from the coin basket, or open any of the free coin bundles. All of it is free — we never ask for payment.
How do I delete my account?
Sign in and go to My Account, then choose "Delete my account". This permanently removes your account file from our server.
I'm worried about my play — what can I do?
Visit our Responsible Play page for tools and free, confidential support organisations, or use the Support window on any page to ask us for a break or a restriction.